Livescore88 Privacy Policy — How We Protect Your Information
Your privacy is our priority. This document clearly outlines what information livescore88 collects, how it is used, how it is protected, and your rights as a user of this platform in Malaysia.
What Information We Collect
Livescore88 collects several categories of information from users to ensure the platform operates smoothly, securely, and effectively. The types of information collected are as follows:
- Account Information: Full name, phone number, email address, date of birth, and password provided during registration. This information is required to verify your identity and enable account access.
- Payment Information: Details related to MYR deposit and withdrawal transactions, including the payment method used — such as FPX, Touch 'n Go, or Boost. Full bank account numbers are not stored on our servers; they are processed through licensed third-party payment providers.
- Device & Browser Information: Your IP address, device type, operating system, browser type, screen resolution, and other technical information automatically transmitted by your device when you access the platform.
- Usage Data: Platform activity records include games played, bet amounts, session duration, transaction history, and interactions with the user interface. This data is used to improve the gaming experience and detect unusual activity.
- Cookies & Tracking Data: Small cookie files stored on your device to recognise your login session, save language preferences, and enable convenience features. Further details about cookies are covered in the dedicated section below.
Livescore88 does not collect information beyond what is necessary for platform operations. Every category of data collected has a clear and legitimate purpose.
How This Information Is Used
All information collected by livescore88 is used for legitimate purposes directly related to the operation of the platform. The primary uses are as follows:
- Verifying user identity and protecting accounts from unauthorised access during login and fund withdrawals.
- Processing MYR deposits and withdrawals securely and accurately, while maintaining the necessary transaction records.
- Providing effective customer support — our support agents require access to account information and transaction history to help resolve issues promptly.
- Detecting and preventing fraudulent activity, money laundering, and any misuse of the platform that could compromise the safety of other users.
- Sending important account-related notifications such as deposit confirmations, security alerts, and relevant policy updates.
- Analysing aggregated, anonymised platform usage patterns for product improvement, performance optimisation, and new feature development.
Livescore88 does not use your personal information for third-party advertising purposes or sell user data to any external entity.
Cookies, Tracking & Your Control Options
The livescore88 platform uses cookie technology to enhance the user experience and ensure that key functions operate correctly. The following types of cookies are used:
- Session Cookies: Temporary cookies that are only active while you are using the platform and are automatically deleted when you close your browser. They are used to maintain your login status throughout your session.
- Preference Cookies: Persistent cookies that store your preferences such as interface language and display settings, so you don't need to reconfigure them each time you visit the platform.
- Security Cookies: Used to detect suspicious login attempts and protect your account from unauthorised access.
- Analytics Cookies: Collecting anonymised usage data to help us understand how users interact with the platform, for the purpose of continuous improvement.
You can manage cookie settings through your browser — most modern browsers allow you to view, block, or delete cookies. However, disabling certain cookies may affect platform functionality, including potentially requiring you to log in more frequently.
Data Storage, Security & Third-Party Sharing
Livescore88 stores all user data on servers protected with industry-grade encryption. All communication between your device and our platform uses SSL (Secure Socket Layer) protocol — the same standard used by online banking institutions. This means every piece of information you submit, including login credentials and payment details, is transmitted in a form that cannot be read by unauthorised parties.
Data retention periods vary depending on the type of information. Active account information is retained for as long as the account remains active. Following account closure, certain records may be kept for a period prescribed by Malaysian law for compliance and audit purposes. Technical data and usage logs are generally retained for no more than twelve months.
Regarding third-party sharing: livescore88 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- With licensed payment service providers that process MYR transactions on our behalf — they are bound by strict confidentiality agreements.
- With the relevant authorities where required by Malaysian law or a valid court order.
- With third-party technical service providers (such as hosting and cybersecurity services) who operate under strict confidentiality terms and only have access to the data necessary to perform their services.
In all of the above cases, livescore88 ensures that the third parties involved adhere to data protection standards equal to or higher than those we uphold ourselves.
Your Rights as a User & How to Contact Us
As a livescore88 platform user, you have several rights regarding your personal data, all of which we fully respect:
- Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted through our customer support channels.
- Right to Correction: If you find that any information in your account is inaccurate or outdated, you can update it via the account panel or contact our support team for assistance.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data. Please note that such a request may result in the closure of your account, and there are certain records that livescore88 is required to retain in order to comply with its legal obligations.
- Right to Object: You may object to the processing of your data for specific purposes by notifying our team in writing.
To submit any request regarding your privacy rights, you may contact the livescore88 support team via our official support email at [email protected] or through the direct support channels available on the platform. We are committed to responding to privacy requests within a reasonable timeframe.
This Privacy Policy may be updated from time to time to reflect changes in our data handling practices or new legal requirements. Users will be notified of any material changes via in-platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated policy. To fully understand your rights and responsibilities, please also refer to Terms & Conditions and Responsible Gaming us.
If you have any questions about this Privacy Policy or how we handle your data, don't hesitate to visit FAQ page or contact our support team directly. We're always here to help.
Your Data Is Safe — Your Gaming Experience Is Assured
Livescore88 ensures your information is protected to the highest security standards. Register today and enjoy Malaysia's online entertainment platform you can trust completely.